Booking Software FAQ: Your Rezzervo Online Appointment App Questions Answered
Got questions? We've got answers. Explore our in-depth FAQ covering setup, features, billing, and technical requirements.
Rezzervo Team
Frequently Asked Questions
Whether you're new to Rezzervo or looking to optimize your setup, this guide answers the most common questions our users ask.
Getting Started
How long does it take to set up my business on Rezzervo?
Most businesses can be up and running in less than 15 minutes. Once you register, our onboarding wizard will guide you through creating your first location and service.
Do I need to install any software?
No. Rezzervo is 100% cloud-based. You can access your dashboard and your clients can book appointments from any modern web browser on a desktop, tablet, or smartphone.
Managing Your Business
Can I manage multiple locations with one account?
Yes! Rezzervo was built with multi-location businesses in mind. You can add and manage multiple physical sites, each with its own staff, services, and hours, all from a single login.
How many staff members can I add?
Our plans are flexible. The Starter plan is perfect for solo operators, while our professional plans allow you to add as many staff members as your business requires.
Is my data secure?
Absolutely. We use industry-standard encryption and security protocols to ensure that your business data and your clients' personal information are always protected.
Billing and Payments
Is there really a free plan?
Yes. Our Starter plan is completely free and includes all essential features needed to start accepting bookings online.
How does the pay-as-you-go billing work?
For certain premium features like SMS reminders, you simply purchase credits. There are no monthly minimums—you only spend credits when an SMS is actually sent.
Support and Languages
Which languages does Rezzervo support?
Currently, we support English, German, Albanian, and French. We are working on adding more languages based on user demand.
How can I get help if I run into issues?
We offer support via email and through our detailed documentation. Feel free to reach out to us at any time using the contact link at the bottom of this page.
Have questions or ideas?
Contact us for feature requests, partnerships, or any questions you might have. We are here to help!